What Is The Deal With Computers?

You could actually speak with a person on this device...Remember 

Well this morning started off a little better than yesterday. I know where I am. I woke up and headed to the kitchen to see if the settings on the coffee maker where made correctly. Yes! I did it right and there is coffee for me. I poured a cup and sat down at the old computer and relaxed while I browsed through all the journals...emails...and Facebook entries. Life is good. 

One thing I have to do this morning is pay the water bill at the lake. I have set it up to pay on line because we are away so much and this way I don't have to mail a check or call I just go on line type in my account number...and then....type in the password they gave me...and...nothing! What tha...OK let us try this one more time...I must have done something wrong...the water company couldn't have messed up?? Right.

Once more I typed in the account number...one number at a time and then went back and checked every number twice to be sure that was correct. Then I put in the password...as I said this is the one they gave me...and then...nothing.

If I could just reach across the Internet maybe I could slap someone one on the other end and wake them up. I give in I will call them. Called the number got the "Recording" If you don't speak the native language of this country dial 1 for Spanish 2 for Muslim 3 for Swahili 4 for Gibberish and so on..If you need customer service dial 5...OK this is my number! Dialed 5....waited...ringing....ringing...ringing...we are sorry no one is answering this line...dial 0 for assistance. Dialing 0...ringing...ringing...ringing...I'm sorry no one is answering this line. I'm waiting for someone to come on and tell me that I am wasting my time we are going to dodge you long enough to make your payment late and get that extra $10.00 out of you HE HE..And what really gets me they have a recording that tells me that no one is answering this call....Like I didn't know that!! Why don't they say "No one is going to answer this call...cause we don't want to". 

Gee OK one more time maybe they don't hear the phone ringing...maybe they were out for an Easter Party and  ate too much chocolate. Dialed one more time once again had to go through all the language numbers and then dialed 5....ring and someone picked up...Great day...Hello. I told the lady what my problem was and she said well we will give you another password but you will have to wait 2 hours before you can use it. OH GEE like I have time to wait around...If I worked of the Water company maybe I would have time to wait. OK what can I do... I wait

Two hours later and I am back on the computer typing in the web site and entering my account number...made sure that was correct and then typed in the new password. OMG it came up....I am in I am in. OK now calm down...I have to put in my card number and all the other information they ask for. That being done all that is left to do is submit this puppy and I am home free. 

NOTHING then it come up that there has been an error number $%&#@ who gives a big ______ what am I going to do with an error number? I submitted my card number and my life history and I made an error so they are not going to process my payment which by this time is almost late!! OK I'll just call them and give them my card number over the phone...OH NO IT IS AFTER 3:3O and all those rocket scientist go home at 3:30...If I could just...no I wont say it because I would  be picked up as a terrorist when those words came across the Internet. 

Looks like tomorrow I call them back and give them my card number...I pray that they answer the phone...

Somewhere in Time    

  

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